Welcome to Victoria’s Secret Shop

Thank you for choosing Victoria’s Secret Shop. This user manual is designed to help you get the most out of your purchase, from finding your perfect fit to caring for your garments so they last for years to come. Our pieces are crafted with attention to detail and quality materials, and with proper care, they will continue to make you feel beautiful wear after wear.

Finding Your Perfect Fit

The right fit is the foundation of comfort and confidence. We know that finding your perfect size can sometimes be tricky, especially when shopping online. Here are our top tips for getting the best fit:

Measuring Yourself at Home

All you need is a soft measuring tape and a mirror. Wear a non-padded bra for the most accurate measurements:

• Band Size: Wrap the tape around your ribcage, just under your bust. Make sure it’s level and snug but not tight. Round to the nearest whole number. If the number is even, add 4 inches; if odd, add 5 inches. This is your band size.
• Bust Size: Wrap the tape around the fullest part of your bust, keeping it level. Make sure it’s not too tight – you should be able to fit a finger underneath.
• Cup Size: Subtract your band size from your bust size. Each inch difference equals one cup size (1″=A, 2″=B, 3″=C, etc.).

Bra Guide & How to Wear

Putting On Your Bra Correctly

1. Lean forward slightly and let your breasts fall naturally into the cups.
2. Fasten the hook-and-eye closure on the loosest hook.
3. Stand up straight and adjust the straps so they’re snug but not digging into your shoulders.
4. Reach into each cup and lift your breast tissue up and in for optimal support and shape.
5. The center gore (the piece between the cups) should lie flat against your sternum.

Signs Your Bra Fits Well

• The band stays in place when you raise your arms overhead
• The underwire lies flat against your ribcage without poking
• Your breasts are fully contained in the cups with no spilling over
• The straps stay in place without constant adjustment
• You feel supported and comfortable

Panty Fit Guide

Panties should feel like a second skin – comfortable, supportive, and invisible under your clothes. Here’s how to find your perfect fit:

• Waistband: Should sit comfortably at your natural waist or hips, depending on the style, without digging in or rolling down.
• Leg Openings: Should lie flat against your skin without riding up or leaving marks.
• Back Coverage: Should provide the coverage you prefer, from thong to full coverage, without riding up or bunching.
• Fabric: Should feel smooth and comfortable against your skin with no scratchy seams or labels.

Lingerie Care Instructions

Proper care is essential to keeping your lingerie looking and feeling its best. Follow these guidelines to extend the life of your favorite pieces:

Washing Instructions

• Hand Wash (Recommended): Fill a sink or basin with cool water and a small amount of mild lingerie detergent. Gently swish the garment around and let it soak for 10-15 minutes. Rinse thoroughly with cool water until the water runs clear.
• Machine Wash (If Necessary): Use a mesh lingerie bag to protect delicate fabrics and hook-and-eye closures. Use the delicate cycle with cold water and mild detergent. Always fasten hooks before washing.
• Never Use: Bleach, fabric softener, or harsh detergents. These can damage delicate fabrics, break down elastic, and cause discoloration.

Drying Instructions

• Air Dry Only: Never put your lingerie in the dryer. The heat can damage elastic, shrink fabrics, and warp underwires.
• Reshape While Damp: Gently reshape cups and smooth out wrinkles while the garment is still damp.
• Lay Flat or Hang: Lay bras flat to dry with cups facing up, or hang by the center gore. Hang panties and other pieces by the waistband.
• Avoid Direct Sunlight: Dry in a shaded, well-ventilated area. Direct sunlight can fade colors and weaken fabrics.

Silk & Satin Care

Silk and satin pieces require special care to maintain their luxurious feel and beautiful sheen:

• Always hand wash silk in cool water with a gentle, pH-neutral detergent.
• Never wring or twist silk – gently press out excess water instead.
• Lay flat to dry away from direct sunlight.
• Iron on the lowest setting while slightly damp, on the reverse side only.
• Store on padded hangers to prevent creases.

Lace Care Tips

Delicate lace adds beauty to any piece, but it requires gentle handling:

• Always hand wash or use a mesh bag for machine washing.
• Avoid snagging lace on jewelry, zippers, or rough surfaces.
• Never pull or stretch lace when wet – it can lose its shape.
• Trim any loose threads carefully with small scissors – never pull them.

Activewear & Loungewear Care

Our loungewear and activewear collections are designed for both comfort and durability:

• Wash after each wear, especially after sweating.
• Use cold water and a gentle detergent. Avoid fabric softeners, which can break down moisture-wicking properties.
• Turn garments inside out before washing to prevent pilling.
• Lay flat or hang to dry. If using a dryer, use the lowest heat setting and remove promptly.

Storage Tips

Proper storage helps your lingerie keep its shape and last longer:

• Store bras in a drawer with cups facing up, nested inside each other to maintain shape.
• Fold panties and roll them together in a drawer organizer.
• Hang slips, nightgowns, and robes on padded hangers.
• Keep your lingerie in a cool, dry place away from direct sunlight.
• Allow space between garments – don’t cram them into a crowded drawer.

Managing Your Account

Your Victoria’s Secret Shop account makes shopping easy and personalized. Here’s what you can do:

• Save Your Information: Store your shipping and billing addresses for faster checkout.
• Track Orders: View all your orders and their status in one place.
• Wishlist: Save items you love to your wishlist for later.
• Exclusive Offers: Be the first to know about sales, new arrivals, and special promotions.
• Easy Returns: Initiate returns directly from your account dashboard.

To create an account, click My Account and follow the registration process. It only takes a minute!

Placing & Tracking Orders

How to Place an Order

1. Browse our collection and click “Add to Cart” on items you love.
2. When you’re ready to check out, click the shopping bag icon.
3. Review your cart and make any adjustments.
4. Enter your shipping and payment information.
5. Review your order summary and click “Place Order.”
6. You’ll receive a confirmation email with your order details.

Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with a tracking number. You can also track your order anytime by visiting our Track Your Order page and entering your order number and email address.

Still Have Questions?

We’re here to help! If you have questions about sizing, care, or anything else, visit our FAQ page or contact us directly. Our customer support team is always happy to assist you.