Forgot Your Password?

No worries, it happens to the best of us. Enter the email address associated with your Victoria’s Secret Shop account below, and we’ll send you a link to reset your password. The reset link will be valid for 24 hours.

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Reset Your Password

Enter your email address and we’ll send you a reset link.

Reset Link Sent!

We’ve sent a password reset link to your email address. Please check your inbox (and spam folder, just in case) and follow the instructions to reset your password. The link will expire in 24 hours.

Password Tips & Best Practices

Creating a strong, secure password is one of the best ways to protect your account. Here are some tips to help you create and maintain a secure password:

1

Make It Long & Unique

Use a password that’s at least 12 characters long. Longer passwords are harder to crack. Avoid using obvious words, personal information, or common patterns like “password” or “123456.”

2

Mix It Up

Include a mix of uppercase and lowercase letters, numbers, and special characters. The more variety, the stronger your password will be. For example, instead of “secret,” try “S3cr3t!2024”.

3

Use a Passphrase

Consider using a passphrase – a series of random words or a sentence that’s meaningful to you. Passphrases are easier to remember and harder to guess than traditional passwords. For example: “Sunset@Lingerie#Shopping2024”

4

Don’t Reuse Passwords

Use a unique password for every online account. If one account is compromised, reusing passwords puts all your other accounts at risk. Consider using a password manager to help you keep track of all your passwords securely.

5

Change It Regularly

We recommend updating your password every 3-6 months. If you suspect your account has been compromised or you notice any unusual activity, change your password immediately and contact our support team.

Still Having Trouble?

If you don’t receive the reset email within a few minutes, please check your spam or junk folder. If you’re still having trouble accessing your account, or if you no longer have access to the email associated with your account, please contact our customer support team for assistance.

  • Email: support@victoriassecretshop.us
  • Phone: (206) 527-0477
  • Hours: Monday-Friday: 8am-6pm EST

Our team will verify your identity and help you regain access to your account as quickly as possible.